Order & Return Policy

THIS APPLIES TO ALL DIAMOND ORDERS:

For Domestic Orders:

Standard production lead time of all Diamond orders is 10-12 weeks unless otherwise specified. This is an approximation and cannot be guaranteed.

Shipping, installation & special orders are non-refundable. All returns will be assessed a 20% restocking fee, plus labor cost to pick up or ship table back. 

Balance must be paid in full minimum (7) days prior to table delivery.

A $35 fee will be charged for all returned checks.

Cancelled orders will be assessed a 15% administrative fee on total invoice amount and 20% interest assessed on all past due balances.

For International Orders:

Standard production lead time of all Diamond product orders is 10-12 weeks unless otherwise specified. This is an approximation and cannot be guaranteed. This also does not include shipping time. 

Payment in full is required to place all international orders.

Customer is responsible for all wire transfer and currency conversion fees. 

Orders may be cancelled within the first (4) weeks from the date payment was made. Cancelled orders will be charged a 10% administrative fee and 10% restocking fee on total invoice amount (less shipping & installation fees). 

There are no returns for international orders.

A $50 fee will be charged for all returned checks.